Netsale Help Center

Submit a Ticket

Netsale Community Discussion

Filter:AllOpenResolvedClosedUnanswered
What if the goods lost, do I have a refund?
AnsweredNetsale Support commented 1 year ago • 
221 views1 answers1 votes
Do I have to pay in advance to use Netsale?
ResolvedNetsale Support answered 1 year ago • 
263 views1 answers0 votes
How do I become a silver and gold member?
AnsweredNetsale Support answered 1 year ago • 
184 views1 answers0 votes
How long does shipping on Netsale take time?
AnsweredNetsale Support answered 1 year ago • 
223 views1 answers0 votes
Can I see the shipping fee of the order?
AnsweredNetsale Support answered 1 year ago • 
163 views1 answers0 votes
How Netsale connects with my online shop?
AnsweredNetsale Support answered 1 year ago • 
163 views1 answers0 votes
What kinds of items can I buy?
AnsweredNetsale Support answered 1 year ago • 
208 views2 answers0 votes
If we cancel the bill, how long can I get my money back?
AnsweredNetsale Support answered 1 year ago • 
173 views1 answers0 votes
How can i buy wholesale prices on Tmall?
OpenNetsale Support asked 1 year ago • 
235 views0 answers0 votes

Support Policy

Support staff monitor the community forum and email 9-5, Monday to Friday. Please be patient when posting an issue as staff may not be in the same timezone as you.